Frequently Asked Questions

To help answer inquiries about our event, we've compiled this handy list of questions that we've received in our e-mail.  We hope this helps!

Registration

Where can I purchase tickets?
Please stay tuned this information will be available shortly.

Can I buy tickets at the door?
Yes, there is a ticket kiosk available on location available right at the Convention Centre that will be open during our event!

I only see weekend passes on the website, how do I buy day passes?
Please stay tuned this information will be available shortly.

I do not have a credit card, can I buy my tickets with cash?
Yes, all of the ticket kiosks can accept cash, such as the one that will be open on site at the Convention Centre!

What time does Ai-Kon open and close each day?
Please stay tuned this information will be available shortly. Our showing rooms  (and many other rooms) run throughout the night!

I'm a parent and my child wants to go to Ai-Kon, but I'm not interested in attending.  How will this work?
If your child is 12 years or under, they are required to be with a paying adult.  Your child does not require a guardian if they are 13 years or over.  RBC Convention Centre does not have a venue-wide paging system. Please have a system in place to contact your child at all times. (such as a cell phone).


Showing Schedule

When will the showing schedule be available?
A schedule will be posted 1-2 weeks prior to the event.  We will advertise the schedule on the front of our website, panels and events pages and provide a schedule breakdown in the guidebook at the convention.


Artist Fare

Are there any more art tables available?
Availability will be advertised on the art page - www.ai-kon.org/artists/ Contact our art coordinator for specific inquiries at art@ai-kon.org

May I tape or pin my artwork to the wall behind me to showcase it?
The Convention Centre regulations state that you are not allowed to attach anything to the collapsable segment walls.  Ai-Kon recommends buying display boards / science fair displays to help show off your work on your table.


Vendors Room

I have a bunch of secondhand stuff I'd like to sell but I'm not a vendor.  Can I come to Ai-Kon and sell them?
Only confirmed vendors may sell merchandise at the convention. 

My bag was found to be too big to be brought into the vendors room, may I leave it at the doors of the vendors room?
Please take all over-sized bags, coats, backpacks, suitcases, cosplay items, changes of clothes, and props you no longer wish to carry to the love volunteers at Bag Check. This is a FREE service. 


Bag Check

May I leave items in bag check overnight?
No, items are required to be picked up at the end of each.


Cosplay

My registration badge won't work with my costume, is there some other way?
Your registration badge must be viewable at all times.  Your badge comes with a holder on a string to go around your neck, so that it will not cause any damage to your costume. 

I bought a metal replica katana/ weapon for my costume, can I bring it?
No, please review our weapons policy at http://www.ai-kon.org/cosplay/


Events

Do any of the events / panels / game / dance shows cost money to participate in?
All convention-related events are included in your registration fee with the exception of the sushi panel and maid cafe.

Are there limits on how many people can participate in panels / events?
Some panels have a limit due to availability of supplies and room capacity.  Pre-registration is required for panels such as the Sushi Panel and events like the Maid Cafe. 

I would like to host a panel / event, how do we do this
Contact our event coordinator to see if we have room in our schedule at panels@ai-kon.org

If I host a panel, do I get free admission?
Panelists receive a free day pass for the day of their panel. This is limited to one pass per panel. If you have multiple people hosting and require additional passes please contact our event coordinator at panels@ai-kon.org


Volunteering


If I volunteer, do I get free admission?

Returning volunteers from the prior year receive free admission.  New volunteers or volunteers from years other than the previous year receive tickets at half price. 
Contact our volunteer coordinator for information on how you can become a volunteer at volunteers@ai-kon.org

When will I know my volunteer schedule?
Our coordinator should be able to get your schedule to you about 2 weeks prior to the convention.  They will send out a message to your e-mail.  


Misc.

Are there areas that I am not allowed to photograph or video record?
All areas are allowable for photography with the exceptions of the marketplace and 18+ panels.  Photography or video recordings are not permitted in showing rooms.